Returns, Exchanges, and Customer Support

Returns and Exchanges

We offer a 30-day return policy. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can review the issue and make it right.

To start a return or exchange, contact us through our support email or contact form with your order number and a brief explanation of the issue. Once your return is approved and received, we will inspect the item and process the refund or exchange if eligible.

Customer Support and Complaint Resolution

We’re here to help. If you have questions, feedback, or concerns about your order, please contact us through our support email or contact form.

Our support team aims to respond within 1–2 business days. We will do our best to resolve any issue fairly and professionally.

Data Protection and Security

We take customer privacy and security seriously. Customer information is used only to process orders, provide support, improve the shopping experience, and communicate important order updates.

Payments are processed securely through Shopify’s payment providers. We do not directly store full payment card information.

We use reasonable security measures to help protect customer information from unauthorized access, misuse, or disclosure.